SanvelloRedesigning sanvello app to streamline the Community, Hope and Health features.
Usage data showed an 80% drop-off across the app, with low engagement on the Community, Health, and Hope features.
Hope Board — New Experience
Intuitive experience, allowing users to easily create, edit, and personalize multiple entries, creating engagement.
Health — New Experience
Streamlined UI simplifies navigation and dashboard highlights users’ health overview and patterns.
Community — New Experience
Unified community feature with streamlined navigation, quick access to groups, and intuitive visual cues that guide users
UX Evaluation
Current problems
1
Navigation difficulty between redundant chatboxes.
2
Hard to access user-specific groups
4
No CTA or indicator to join communities
4
Insufficient overview to support health
5
Entensive scrolling to reach metric limiting engagment
6
Unclear funtion of the hope board
Community— Streamlined Channel Structure
I merged discussions and group chat into a single, unified community page, replacing unclear flow with a clear entry point and intuitive visual indicators.
I merged discussions and group chat into a single, unified community page, replacing unclear flow with a clear entry point and intuitive visual indicators.
Community— Improved Access
Since access to the right groups was the most valuable touchpoint, I introduced a search bar that helps users find relevant communities faster.
Since access to the right groups was the most valuable touchpoint, I introduced a search bar that helps users find relevant communities faster.
Community— Content Bookmarking
I added an interactive save post feature that helps users keep track of posts they care about and easily revisit them.
I added an interactive save post feature that helps users keep track of posts they care about and easily revisit them.
Health— Simplified Tracking Overview
Health now provides a clear overview of all tracked metrics, with streamlined navigation and customization options.
Health now provides a clear overview of all tracked metrics, with streamlined navigation and customization options.
Health— Focused Metrics Interaction
I added a filtering feature that lets users monitor the specific metrics they care about, allowing them make informed devisions.
I added a filtering feature that lets users monitor the specific metrics they care about, allowing them make informed devisions.
Hope Board— Function & Engagement
I redesigned the feature layout to create a more intuitive flow and enable customization.
I redesigned the feature layout to create a more intuitive flow and enable customization.
Hope Board— Enhanced Content Interaction
I introduced a note feature to deepen interaction, allowing users to add descriptive notes and get more personal value.
I introduced a note feature to deepen interaction, allowing users to add descriptive notes and get more personal value.
Result
Experience Impact
97%
Task success rate across all core features
15s
Average time to complete key tasks
Business Impact
85%
Reduction in drop-offs on the Hope feature.
100%
Engagement with Health and Community features.
Reflection
Iterations & IdeationCreating multiple iterations drove the ideation phase and enabled me to quickly discover the best pathways to retain users and create value.
Team collaborationI collaborated with a ux designer, working in parallel on prototypes and iterations to redesign Sanvello.
Next stepsOur next step is to extend the redesign across features, establish consistency, and continue user testing to improve the experience.
Dashr Fintech for financial inclusion.